Age & Ordering Requirements
Do I need to be 18 to order from LoveDildos.com?
Absolutely! You must be 18 or over to browse and purchase from our deliciously naughty collection. It’s not just our rule – it’s the law. We may ask for age verification, so keep that ID handy!
Is my personal information kept private?
Your secrets are safe with us! We take your privacy as seriously as you take your pleasure. All personal information is securely stored and never shared with third parties. Your credit card details are processed through Secure Trading’s PCI-compliant system – we never even see your full card number.
Shipping & Delivery
How quickly will my order arrive?
Can’t wait to get your hands on your new toy? We understand! Orders placed before 12:00 PM Monday-Friday are dispatched the same day. Choose from:
- Royal Mail Tracked 48: 2-5 working days (£3.60 + VAT)
- Royal Mail Tracked 24: Next working day* (£5.40 + VAT)
- FREE Tracked 48 delivery on orders over £49!
*Certain postcodes (Northern Ireland, Scottish Highlands, etc.) may take 2 working days.
How will my package arrive? Will anyone know what's inside?
Discretion is our middle name! Your order arrives in plain, unmarked packaging with no indication of the steamy contents inside. The only label will show our company name (STEDA HOLDINGS LTD) – nothing that screams “adult toys inside!” Your postal carrier won’t have a clue about your exciting purchase.
Do you ship internationally?
Currently, we’re keeping all the fun in the UK and Northern Ireland. But stay tuned – we’re always looking to spread the love further!
Payment & Security
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Maestro) through our secure payment partner, Secure Trading. More payment options may be available at checkout. All transactions are encrypted and PCI-compliant for your peace of mind.
Is it safe to shop on your website?
Absolutely! Your security is our top priority. We use industry-standard SSL encryption, and all payments are processed through Secure Trading’s Level 1 PCI DSS compliant system. Shop with confidence – the only thing you need to worry about is choosing which toy to try first!
What will Appear on my cc bill?
Your privacy and discretion are paaramount to us. When you make a purchase from our website the line item on your credit card statement will only ever read STEDA HOLDINGS ensuring safety, comfort and discretion, and allowing you to buy with confidence.
Products & Quality
Are your products body-safe?
Your body is a temple, and we treat it that way! We carefully select products from reputable manufacturers that use body-safe materials. Each product description includes material information so you can make informed choices about what goes where.
How do I choose the right toy for me?
Feeling overwhelmed by choice? That’s a good problem to have! Check out our detailed product descriptions, size guides, and customer reviews. Whether you’re a curious beginner or an experienced explorer, we have something to make you smile. Still unsure? Our discreet customer service team is here to help guide you to your perfect match.
Do you have products for beginners?
Everyone starts somewhere, and we love helping newcomers discover their pleasure! Look for products marked “beginner-friendly” or check out our specially curated starter collections. We recommend beginning with smaller sizes and simpler designs – you can always level up later!
Returns & Refunds
What if I change my mind?
We understand that sometimes things don’t work out. Please visit our full Returns Policy for detailed information about returns and refunds.
What if my item arrives damaged or faulty?
While rare, if your toy arrives damaged or develops a fault, we’ll sort it out quickly and discreetly. Contact us immediately with your order number. Please visit our full Returns Policy for detailed information about returns and refunds. Your satisfaction is our priority!
About LoveDildos.com
Why should I choose LoveDildos.com?
With over 1,100 products in our treasure trove, we’re on a mission to become the UK’s favourite destination for adult pleasure. We combine competitive prices, discreet shipping, genuine products, and customer service that actually cares. Plus, we’re always adding new and exciting items to keep things interesting!
How do I stay updated on new products and offers?
Don’t miss out on the good stuff! Subscribe to our newsletter for exclusive discounts, new product announcements, and special offers. Follow us on social media for fun content and flash sales. We promise to keep things spicy but tasteful!
Can I track my order?
Of course! Once your order ships, you’ll receive a tracking number via email. Follow your package’s journey right to your door – the anticipation is half the fun!
Do you offer gift wrapping?
Planning a cheeky surprise? While we don’t currently offer gift wrapping (keeping things discreet, remember?), our products make perfect gifts just as they are. Consider adding a gift message at checkout!
How can I contact you?
Got questions? Need advice? Just want to chat about your order? We’re here for you!
- Email: info@lovedildos.com
- Contact Form on our Contact Page
- Response time: Within 24 hours on business days
